Maintenance Program

Geosoft's Maintenance Program helps customers to maximize the value and return on their software investment.

Here are the top three reasons why customers sign up for the Geosoft Maintenance Program:

1. Global technical support via telephone or email

Geosoft's email and telephone support provides expert advice and prompt solutions to any technical problem. The company's global presence, with 5 offices worldwide, enables us to provide 20 hours of support coverage per day, Monday to Friday, no matter where you are.

Geosoft is known for delivering high quality, personalized technical expertise and support. Our support team is specialized in solving issues related to working with large volume datasets, and always goes the extra mile in helping our customers meet their project data challenges.

2. Software releases and upgrades

All software upgrades are provided at no extra cost. Maintenance Program customers receive continual product upgrades and enhancements, and they are guaranteed that all their Geosoft products are thoroughly tested to work together within the same version.

Geosoft's development program includes 2 releases of our core system per year. Interim upgrades are available online. These upgrades keep you up-to-date with advances in technology and provide continual enhancements.

3. Customer input in product development

Geosoft has a strong track record of responsiveness to customer needs. Customer input on enhancements and development priorities is collected, tracked and acted upon in the formulation of our future product and service directions. Our research and development program is supported by an in-house team of dedicated developers and geoscientists expert in earth science mapping and exploration software.