DAP SupportGeosoft DAP Support ServiceGeosoft’s DAP Support Service responds to the support needs of customers and consultants deploying Geosoft DAP server technology as part of geospatial data solutions. The service is available to all DAP customers current with their maintenance program, as well as Enterprise Solution Consultants deploying DAP technology. Recognizing that customers, consultants and users have varied support requirements, our DAP support service provides a range of resources from Knowledge base intelligence with quick answers to common questions, to rapid response for urgent technical issues and specialized, implementation support for more advanced Enterprise application requirements. At the hub of our DAP Support Service is a Global DAP Support Coordinator (DSC) who ensures that all support needs are effectively managed and resolved. The DSC will work with you directly to address your support requirements, and will bring in Geosoft Development and Professional Service resources when required to respond to your unique support needs. Consider DAP Support an extension of your team. We’re here to help you achieve your business goals, and get maximum value from your Geosoft technology investment. How to Access DAP SupportTo access DAP support, you can: E-mail requests will be answered on a priority basis, whenever possible we will attempt to respond within one business day. For additional reference information and technical documentation, please refer to the Geosoft Knowledge Base |
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