Quick and responsive global support,
anytime you need it.
Access the resources and technical
expertise you need to achieve your project outcomes, and business objectives.
Your success is important to us, and
we’re always available to help.
The level of knowledge, dedication, and helpfulness provided by Geosoft technical support is outstanding. It’s the best I’ve experienced.TREVOR BREMNER, CONSULTANT
Technical support is the one single thing that makes Geosoft stand out. The response is always quick, helpful and accurate.JOE INMAN, JOE INMAN EXPLORER
Global Support Network
Our global technical support network ensures you have uninterrupted access to the productivity tools you need -
when you need them. Mission critical requirements are
met, and issues are efficiently resolved, through our
agent-assisted support and tiered support escalation.
Responsive, Unlimited Support
Get unlimited access to a global support team - via telephone, web and email. Beyond troubleshooting, support specialists can address workflow and general usage questions. Geosoft software includes a year of maintenance services, and maintenance is renewable on an annual basis.
Tap into our team’s expertise to remove workflow barriers and resolve complex data challenges specific to your project. Our Technical Analysts can advise on a variety of topics, and provide personalized consulting services to help you maximize your effectiveness and results with Geosoft.
Online Support and Learning
Access online support and learning resources - including Geosoft software updates, downloads and user forums - within a single, secure location. Self-help resources, such as knowledge base articles, how-to guides and instructional videos, are continually updated to reflect new features and best practices.
Scheduled Power Outage
Geosoft's License Server, public and hosted DAP Servers, and the Botswana Geoscience Portal will be unavailable from 9:00 pm EST February 25th to 12:00 pm ESTFebruary 26th as our building is performing annual maintenance.
This will affect all licensing capabilities for the following applications:
- Oasis montaj and Target 8.X and below
- Target for ArcGIS 4.X and below
- All versions of DAP
Users of pre-9.0 applications noted above will not be able to install or park license keys. If your license key is already installed, your use of the software will not be affected. Geosoft ID licensing for 9.x applications will not be affected.
Once the maintenance is complete, all licensing capabilities will be fully restored. Thank you for your patience.
Software Update: Oasis montaj 9.1.1, Target 9.1.1, and Target for ArcGIS 9.1.1
This update is for customers who have a current annual maintenance subscription and will update your software to the latest version. Run Check for Updates or download the executable to get this update. See what’s in 9.1.1
Software Update: Oasis montaj 9.1, Target 9.1, and Target for ArcGIS 9.1
This update is for customers who have a current annual maintenance subscription and will update your software to the latest version. Run Check for Updates or download the executable to get this update. See what's new in 9.1
Software Update: Oasis montaj 9.0.2, Target 9.0.2, and Target for ArcGIS 9.0.2
This update is for customers who have a current annual maintenance subscription and will update your software to the latest version. Run Check for Updates or download the executable to get this update. Read the release notes